Repairability index

France’s repairability index is a national score for certain electrical and electronic products

Direct answer. France’s indice de réparabilité is a national consumer-information score for certain electrical and electronic products. It is not a Europe-wide score. On the ministry page, the English section says: “The mandatory display of a repairability index for electric and electronic products is established by virtue of article 16 of law n° 2020-105 of 10 February 2020 against waste and for the circular economy.” The next sentence: “Thanks to the display of a score from 1 to 10, this index informs the consumers about the repairability of the products concerned.” The French section on the same page says “En affichant une note de 0 à 10.” The English section says: “Please note, only the French versions are legally valid.” The page was marked updated 8 July 2025. Quotes below are from that page, checked 12 October 2026. This page is not legal advice.

RepairProof EU (Shopify App Store · Write a review): “Manage verified repair requests, issue revision-linked service forms, track progress, and preserve redacted repair records from intake through return.” It does not calculate or display the French repairability index.

Related: CRALedger Duty Records — CRA duty records before an Article 14 incident. Does not file ENISA notifications.

Free check first: EU repair information checker runs in your browser and sends nothing.

Checklist

Treat this as a French score. Do not describe it as a Union-wide repairability index.
Read the product list on the ministry page before you assume a category is still under the repairability index.
Use the five criteria the English section names. Do not add a sixth.
For online sales, follow the pictogram rule quoted below: on the purchase page, near the price, in an equivalent character size.

Which products, and what replaced the index for some of them

The English section: “The following product categories fall under the obligation: laptops, electric lawn mowers (three types: with electric cable, with battery, robot), dishwashers, vacuum cleaners (three types: with electric cable, with battery, robot), and high pressure cleaner.”

The same English section: “From 2025, the durability index will replace the reparability index for certain product categories, starting with televisions and washing machines.”

The French section, which the page says is the legally valid text, says: “Aujourd’hui, 5 catégories de produits sont concernées : ordinateurs portables, tondeuses à gazon, lave-vaisselle, aspirateurs et nettoyeurs haute-pression.” And: “En 2025, l’indice de durabilité remplace l’indice de réparabilité pour certaines catégories de produits : les téléviseurs depuis le 8 janvier et les lave-linge (hublot et top) depuis le 8 avril.”

The French section says: “L’affichage obligatoire d’un indice de réparabilité est institué par l’article 16-I de la loi n° 2020-105 du 10 février 2020 de lutte contre le gaspillage et pour l’économie circulaire, pour les produits électriques et électroniques.” The English section says “article 16.” This page quotes both and does not choose between them.

The five criteria

The English section: “The calculation of the repairability index includes 5 criteria for all product categories.”

Documentation: the score is established in relation to the commitment of the producer to make available, for free and for a number of years, technical documents to repairers and consumers.
Ease of disassembly and access, tools, fasteners: the score is established in relation to the ease of disassembly of the product, the types of tools necessary for it, and the types of fasteners.
Spare parts availability: the score is established in relation to the commitment of the producer on the duration of the spare parts availability and on the delivery time.
Spare parts price: the score is established by the ratio between the price of spare parts and the price of the product.
Specific criteria: the score is established in relation to sub-criteria specific to the product category.

Online display

The English section: “for online sales, the pictogram must be displayed on any page allowing the purchase of the said product (or any page allowing the user to add the product to the shopping cart), near the price and in an equivalent character size to that of the price, so as to be readable on the screen, without the consumer having to manipulate the computer.”

The same section says the visual is “defined by decree of December 29th, 2020 relating to the display methods, signage and general parameters for calculating the repairability index.”

The decree and the arrêté, by number

The French section of the ministry page lists “Décret n° 2020-1757 du 29 décembre 2020 relatif à l’indice de réparabilité des équipements électriques et électroniques” and “Arrêté du 29 décembre 2020 relatif aux modalités d’affichage, à la signalétique et aux paramètres généraux de calcul de l’indice de réparabilité.” This page cites those titles as the ministry page lists them. It does not quote the Légifrance body of either text.

Not a Europe-wide score

France’s index is national. This page does not describe a Europe-wide repairability index. Union repairability duties that are already written down sit on the guides below, including Annex II of Directive (EU) 2024/1799.

On a Shopify product page

A practical reading, not legal advice: a merchant selling a covered electrical or electronic product to a consumer in France would put the pictogram on the page where the person can buy the product or add it to the cart, near the price, in a character size equivalent to the price. On a Shopify store that is typically the product page, next to the price. The sentence to follow is the online-sales sentence quoted above. RepairProof EU does not calculate or display that score.

What this page is not

Not legal advice, and not a substitute for the French texts. The ministry page says only those are legally valid.
Not a Europe-wide repairability index, and not a calculation of anyone’s score.
Not a claim that RepairProof EU shows the French index. The listing sentence does not say that.

Not legal advice. Confirm the live ministry page, and the French texts it says are legally valid, before you display a score. The app manages verified repair requests, issues revision-linked service forms, tracks progress, and preserves redacted repair records. It does not calculate or display the French repairability index.